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 A Pirate Missing In Action

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Nikki
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Join date : 2013-05-11
Age : 20
Location : Michigan

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Pirate Name: Nikki
Pirate Level: 50
Guild: Darbodaen Fury

PostSubject: A Pirate Missing In Action   Fri Jul 19, 2013 8:04 pm

Somewhere around 5pm today, I received a runtime error. Groan and sigh, log back in, all is well. Wrong.


Instead of having a full four pirates in the account, now there is only 3. Dot appears to have wandered off somewhere. She still exists - i'm certain, as she still shows in the guild. Correct me if i'm wrong, that means she is somewhere - right?

I used the email form to contact POTCO.

Can I get her back? Any idea on how long it would take?


I suppose I should be thankful it wasn't Nikki. Same goes for it not getting my brothers pirate.

But why, oh why, couldn't it have eaten the level 2 instead.

While in guild chat I was told this happened to somebody else, a few months back. They didn't go looking for their pirate though, so I wasn't able to obtain any knowledge surrounding why this has happened.

Anybody got any ideas?
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Ramah Darbodaen
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Join date : 2011-08-25
Location : Poderoso Server!!

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Pirate Name: D-Rock
Pirate Level: 50
Guild: Darbodaen Fury

PostSubject: Re: A Pirate Missing In Action   Fri Jul 19, 2013 10:59 pm

Wow, no idea, but I am sure this can be fixed, lets just pray Disney is all over it!

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Relica
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Age : 23
Location : Texas

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Pirate Name: Relica
Pirate Level: 50
Guild: Darbodaen Fury

PostSubject: Re: A Pirate Missing In Action   Sat Jul 20, 2013 3:20 am

I have never heard of this happening before but it IS possible to restore a pirate if it was deleted. You just have to get in touch with disney and work it out with them. If you were looking at the guild list while online and she was still in it then yes she still exists, if your looking by leaderboards it takes it a day to catch up with reality. Not to worry im sure whatever happened will be resolved one way or another though. I love you  dance 

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Nikki
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Posts : 69
Join date : 2013-05-11
Age : 20
Location : Michigan

Pirate
Pirate Name: Nikki
Pirate Level: 50
Guild: Darbodaen Fury

PostSubject: Re: A Pirate Missing In Action   Sat Jul 20, 2013 4:19 pm

I was looking in the guild list while online.



Been mailing back and forth with POTCO - they needed a bunch of details and everything. Last they told me, they were looking into the error. That was ~3-4 hours ago.

Hopefully, that means they are working on restoring Dot.

I feel most of the answers i've been getting are cookie-cutter, and not helpful. So i'm still waiting.
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Ramah Darbodaen
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Posts : 942
Join date : 2011-08-25
Location : Poderoso Server!!

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Pirate Name: D-Rock
Pirate Level: 50
Guild: Darbodaen Fury

PostSubject: Re: A Pirate Missing In Action   Sat Jul 20, 2013 4:21 pm

Well, it is also very good news that they are doing something on the weekend's too!

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Relica
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Posts : 221
Join date : 2013-05-05
Age : 23
Location : Texas

Pirate
Pirate Name: Relica
Pirate Level: 50
Guild: Darbodaen Fury

PostSubject: Re: A Pirate Missing In Action   Sat Jul 20, 2013 4:42 pm

Ive noticed that email doesnt do anything helpful when your trying to get something worked out. I would try calling them. 1-888-507-9507 is their number.

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